Privacy Policy

Last Updated: October 21, 2024
 
CONEXIS DENTAL SERVICES, INC., DBA DENTAFORTE, (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, DENTAFORTE.COM, and make a purchase or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
 
1. Information We Collect
 
We collect information from you in various ways when you use our website, including:
 
a. Personal Information:
When you register on our site, place an order, or interact with our services, we may collect the following personal information:
 
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (e.g., credit card details)
• Purchase history
 
b. Automatically Collected Information:
We may also collect certain information automatically, including:
 
• IP address
• Browser type and version
• Operating system
• Referring website
• Browsing behavior on our website (e.g., pages visited, links clicked)
 
c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience, gather analytics, and deliver personalized advertisements.
 
2. How We Use Your Information
 
We use your information to:
 
• Process and fulfill orders, including shipping and delivery.
• Manage your account and provide customer support.
• Improve our website, products, and services.
• Send transactional and marketing communications, including order confirmations, newsletters, and special offers (you may opt-out at any time).
• Detect and prevent fraud, unauthorized transactions, and other illegal activities.
 
3. How We Share Your Information
 
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
 
• Service Providers: Third-party vendors that help us with payment processing, shipping, email communications, and other business operations.
• Compliance and Legal Obligations: We may disclose information if required by law or in response to valid legal processes (e.g., subpoenas or court orders).
 
4. Data Security
 
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
 
5. Your Rights and Choices
 
Depending on your location, you may have the following rights regarding your personal data:
 
• Access: You can request access to the personal data we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
 
6. Retention of Your Information
 
We will retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
 
7. Third-Party Links
 
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any websites you visit through our links.
 
8. Children’s Privacy
 
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such data, we will take steps to delete it as soon as possible.
 
9. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
 
10. Contact Us
 
If you have any questions or concerns about this Privacy Policy, please contact us at:
 
CONEXIS DENTAL SERVICES, INC. 225 DAVENPORT ROAD, UNIT 518, TORONTO, ONTARIO, CANADA. M5R 3R2
OR BY EMAIL TO [email protected]